Who we are
Renewlio ("we", "us") operates the marketing website and early-access waitlist for our renewal tracking tool. We act as the data controller for personal data collected on this site.
- Legal name: Polar Bridge LLC
- Contact: support@renewlio.com
Information we collect
- Contact information – the email address you provide when joining the waitlist and any optional details you choose to share (e.g., role, company).
- Attribution information – campaign parameters (such as UTM source, medium, and campaign) stored on your device to associate your signup with how you found us. These are not cookies.
- Technical and security information – IP address (short‑term for rate‑limiting), request metadata, and reCAPTCHA assessment tokens to prevent abuse.
- Communications – emails you send us and your preferences for receiving updates.
How we use your information
- Operate the site – run the landing page and address issues.
- Waitlist & updates – send early‑access emails, product announcements, onboarding information, and limited surveys. You can unsubscribe at any time.
- Security & abuse prevention – detect and block spam or fraudulent submissions using tools like reCAPTCHA and rate limiting.
- For waitlist/updates emails, we include an unsubscribe link and our business address in every message. You can unsubscribe at any time.
We do not present a cookie settings interface because we only use essential anti‑abuse protections (reCAPTCHA) and store limited campaign parameters on your device to preserve attribution when you sign up. If we add optional analytics in the future, we will request consent and provide settings.
Our legal bases (GDPR/EU/UK)
- Your request – to send the updates you asked for when joining the waitlist (contractual necessity or legitimate interests, depending on context).
- Legitimate interests – to operate and secure our site (including spam prevention via reCAPTCHA) and to respond to enquiries.
- Legal obligation – to comply with applicable laws (e.g., record‑keeping or responding to lawful requests).
Where local law requires consent for specific communications, we only send them when you have actively requested them (for example, by joining the waitlist).
Cookies & reCAPTCHA
We aim to keep tracking minimal and privacy‑friendly. We do not run optional analytics. We store limited campaign parameters on your device (not cookies) to associate signups with the campaign you arrived from. Our forms may be protected by reCAPTCHA (essential for preventing spam/abuse).
You can control cookies in your browser settings. We do not present a consent banner because we only use essential cookies. If we add analytics in the future, we will request consent before setting any non‑essential cookies.
reCAPTCHA is provided by Google. TheGoogle Privacy Policy and Terms of Service apply.
Data retention
- Waitlist/contact data: kept until you unsubscribe; then removed within 30 days.
- Campaign parameters stored on your device: remain until you clear your browser data. We only transmit these parameters if you submit the signup form.
- Security logs & reCAPTCHA assessments (including IP address): retained for 30 days, unless needed to investigate abuse.
- Unsubscribe/suppression list: retained to honor your opt‑out (we will not email you again).
Security
We use administrative, technical, and physical safeguards to help protect personal data (encryption in transit, access controls, least-privilege practices). No method of transmission or storage is 100% secure; we work to continually improve our protections.
Your rights
Depending on your location, you may have rights over your personal data, including:
- Access, correction, update, or deletion.
- Objection or restriction to certain processing.
- Data portability.
- Withdrawal of consent (for example, unsubscribing from marketing).
To exercise these rights, contact us at support@renewlio.com. If you believe we have not resolved your concern, you may lodge a complaint with your local data protection authority.
If you are in the EEA/UK and believe we have not resolved your concern, you may lodge a complaint with your local Data Protection Authority. A list is available from the European Data Protection Board.
Children’s privacy
Our site is not directed to children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We may update this policy to reflect changes to our practices. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.
Contact us
Questions about this policy or your data? Email us at support@renewlio.com. We’re happy to help.